Customer Service Officer

Customer Service Officer - Cards

Date Posted: Posted30+ hari yang lalu

Salary:

Indonesia

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Job Description

Description - External

Business Function
DBSI T&O is the backbone that supports the bank as the central of operations and technology. With the spirit of OneTeam and PRIDE! Value, we serve Institutional Banking Operations and Consumer Banking Operations, manage Customer Centre and IT, provide Group Procurement and Corporate Real Estate, coordinate bank-wide Business Continuity Management program and framework, and deliver service quality for Digibank and IBG/GTS. Our Technology & Operations organization is a vital strategic partner to the business in providing competitive advantage that propels DBSI towards being the Best Bank for a Better World (#B3W)

Responsibilities

Answering or making calls to customer to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued

Requirements

Good communication skills
Good time management and prioritization skills
Problem solving and decision making skills
Ability to focus on details and validation of information
Degree holder
At least 1 year of experience in a Contact Centre environment or other client service related occupation

Primary Location: Indonesia

Job: Others

Schedule: Regular

Employee Status:

Full-time

Job Posting: Sep 22, 2021, 9:22:58 AM

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Job Detail

Job Id

9f5ef01d25d66881
Location

Indonesia
Company
Type

Private
Employment Status

Permanent
Positions

Available
Career Level

Experience
Gender

Male/Female