District Operations Associate

District Operations Associate - Jakarta

Date Posted: Posted30+ hari yang lalu

Salary:

GO-JEK

Jakarta

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Job Description

Location

Jakarta

Work Type

Permanent

Application Posted

September 9, 2021

About the Role
If you’re looking to be a part of a dynamic, highly-analytical team who enjoys designing data-based strategies, look no further. As a District Operation Associate for the Indonesia Region team, you'll take the wheel in overseeing the supply management for Gojek's operations in the region. Along with the district team, you'll get to oversee the entire operational driver spectrum at the district level, which includes balancing supply and demand (BCR), utilizations, driver acquisitions, driver engagements, and solving driver problems on the field. Working closely with the Regional Strategy team, you will even get to localize the HQ strategy that matches the nature of the district. Your efforts will help ensure that our driver partners are given the attention, experience, and opportunities they deserve.

What You Will Do

Accountable for day-to-day operations monitoring (2W and 4W), including: Driver acquisition management, driver engagement management (loyalty & retention and safety & performance training), driver exit (i.e. drivers suspension) and inventory management (driver attributes and driver warrant), and driver income management through expense reduction or providing alternative income solution (i.e. Swadaya, Promo Go)
Collaborate with District Head for day-to-day escalated issues around driver services
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Job Detail

Job Id

bbb8b1e7b36e41b6
Location

Jakarta
Company

GO-JEK
Type

Private
Employment Status

Permanent
Positions

Available
Career Level

Experience
Gender

Male/Female