Responsibilities
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.
TikTok e-commerce Creator Growth and Development team's objective is to acquire and cultivate creators in a scalable way to create e-commerce content in TikTok. This role will require daily interaction with local creators.
Join us as we drive the future of e-commerce here at TikTok.
Responsibilities:
This role will be part of a team responsible for designing, executing, and monitoring partner/vendor contract & payment-related processes whilst making the payment journey an enjoyable experience for the internal and external stakeholders.
Undertake all Contract & Payment processing tasks delivering against all team goals and SLAs
Deliver excellent user experience by providing resolution of queries/disputes and proactively sharing best practice with teammates
Identify improvements to Contract & Payment processes
Ensure that all internal compliance, instructions, processes and procedures are updated as required and changes communicated to Team Members
Qualifications
Fluency in both spoken and written English & Bahasa. Proficiency in Mandarin is a plus.
Fluency in both spoken and written English & Bahasa. Proficiency in Mandarin is a plus.
Posses role-related knowledge such as contract drafting, payment process, and Indonesian tax
Exceptional organizational skills and excellent levels of accuracy as well as attention to details
Advanced understanding of administrative workflow, tools and methods include but not only limited to MS office, Google products, etc.
Maintain office services by organizing office operations and procedures.
Maintain office efficiency by planning and implementing office systems, layouts, andâ¦
Running lectures and live codes.
Gathering feedback and making improvements to the learning experience.
Improving / Refining Le Wagon learning methodology.
Achieves regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing andâ¦
Available to attend min. six months internship program, with a time commitment of approximately 40 hours per week (Mon-Fri) and committed to work and be basedâ¦