We’re passionate about helping banks to perform better, so we solely focus on creating banking software. Temenos offers cloud-native, cloud-agnostic, API-first digital banking, core banking, payments, fund management, and wealth management software products, enabling banks to deliver consistent, frictionless customer journeys and achieve market-leading cost/income performance. Our products combine the richest end-to-end packaged country model bank functionality and the most advanced technology, helping our clients go-live faster, giving them the freedom to innovate and deliver personalized experiences.
We are technology first, with 700+ published APIs, we partner with 100+ Fintechs in our marketplace. We have been recognized year after year by Gartner, IBS, and Forrester for our award-winning solutions.
Temenos is the 4th largest European Software company, with over 3000 clients in 150 countries. We are proud of our 7500+ Temenosians working across the globe to make banking better!
The mission of our Customer Success Team is to maximise sustainable value for our customers and Temenos through a long-term customer success strategies.
You will be working with a targeted list of our strategic customers and be accountable for ensuring these customers successfully adopt and realise value from all Temenos products, Perpetual or Subscription, on premise or cloud. You will be accountable for customer retention, satisfaction and expansion of your customer portfolio.
You will develop and execute strategies and tactics to enable customers to achieve the business outcomes they planned to receive from Temenos products, and with this foundation, identify opportunities for the customer to further leverage our products and services across all of their lines of business and entire environment.
You will collaborate, leverage and coordinate activities across the entire internal ecosystems of Temenos resources within Sales, Services, Product, Support and Marketing. You will be building broad relationships, especially at the senior executive level, to partner and increase Temenos engagement and relevance in the customer’s business transformation and strategic decisions.
We value applications from people from all walks of life; if you are excited to be part of our journey and want to make a real impact, we would love to hear from you.